- Service and Support
Committed to delivering consistent levels of quality and support
45+
years of manufacturing high quality packaging machines
- Our Promise
Committed to our customers
At Redpack, we not only manufacture first-rate, tried-and-tested machines, we provide excellent service that continues beyond supplying your packaging machine.
Our commitment to world-class service starts with understanding every step of a product’s journey, from before it reaches the in-feed to its journey beyond packing, and continues through our training and post-install support.
Quality and innovation are woven through everything we do to ensure our machines help reduce labour costs, increase throughput, minimise material user and remain easy to use. Built to last and run 24/7, we ensure all our machines require minimum maintenance to avoid downtime.
At Redpack, we provide the support you need when, and how you need it:
- Installation and set-up
- User training
- Remote and on-site diagnostics
- Technical support phone line
- Field engineers
- Access to over £2million of spare parts
- Service and maintenance service
- Our dedicated Support Team help keep your machine running at optimum levels
Accredited by
