5 Reasons to visit Redpack HQ

Redpack HQ

At Redpack, we understand that our long-lasting partnerships with customers are the foundation of the company. Our teams continually collaborate to provide the best possible outcome for our customers. This is why we welcome a visit to Redpack Packaging Machinery at our manufacturing and innovation centre on the outskirts of Norwich.  Here are five reasons […]

Get in touch

Kristin Watson

Customer Service Manager

Kristin Watson

Enthusiastic and passionate about maintaining the absolute reliability of your machine, if you need to book a service, Sally is ready to help!

Contact Sally on sally.usher@redpack.co.uk to arrange any of the following:

  • Telephone support for your engineering personnel
  • Breakdown engineer visits
  • Support and training for your staff (operators and engineers)
  • Health checks and assessments
  • Arranging maintenance contracts
  • Organising scheduled maintenance/service

Darrell Steward

Chief Executive Officer

Darrell
  • Planned service visits by trained Redpack Packaging Machinery service engineers
  • Remove unplanned maintenance costs
  • Improve machine utilisation
  • Reduce emergency breakdowns

Matt Bullard

Technical & Project Manager

Matt Bullard

Require some technical advice over the telephone? Matt is happy to help.

Working closely alongside Sally, Matt’s expertise is usually the first port of call when there is an emergency on site.

Contact him to schedule a call on matt.bullard@redpack.co.uk phone 01603 722280 or WhatsApp on 01603 263118

Sally Usher

Service Manager

Sally Usher

Enthusiastic and passionate about maintaining the absolute reliability of your machine, if you need to book a service, Sally is ready to help!

Contact Sally on sally.usher@redpack.co.uk to arrange any of the following:

  • Telephone support for your engineering personnel
  • Breakdown engineer visits
  • Support and training for your staff (operators and engineers)
  • Health checks and assessments
  • Arranging maintenance contracts
  • Organising scheduled maintenance/service

Troy Briston

Aftersales Manager

troy-briston

Should you require some spare parts for your machine, Troy is on hand to guide you through the process and get the parts to you as soon as possible!

We understand the urgency of receiving parts quickly during a breakdown, so in an emergency, Troy is happy to arrange a same day delivery of any stocked parts.

Contact him on any of the following methods:

Redpack Spares WhatsApp using the number 01603 263120
Email troy.briston@redpack.co.uk
Call 01603 722280